Customer information
Delivery & Returns
This information is a draft and will be updated to reflect Minterr Celebrations' confirmed operating arrangements. Your statutory rights under UK consumer law are not affected.
Product enquiries
Browse our collections and send an enquiry with the products, colours and quantities you're interested in. Sending an enquiry does not place an order.
Order confirmation
We will reply to confirm availability, pricing and ordering arrangements. An order is only accepted once we have confirmed it with you directly.
Delivery arrangements
Delivery options, timescales and any charges will be confirmed with you before your order is accepted.
Returns and cancellations
Where you buy at a distance, you may have the right to cancel under the Consumer Contracts Regulations. Please contact us to discuss a cancellation or return; return arrangements will be confirmed with you.
Faulty or incorrect products
If an item arrives faulty, damaged or not as described, please contact us as soon as possible. Your rights under the Consumer Rights Act 2015 apply.
Contact
MINTERR LIMITED, 6 Buttermere Avenue, Morecambe, Lancashire, LA4 5UE, United Kingdom. Telephone 07787 024717, or use our enquiry form.